Implementation of Electronic Medical Record in Health Services at The RSIA Study Hospital Artha Mahinrus
Keywords:
Electronic Medical Records, Legal Protection, Health ServicesAbstract
The use of Electronic Medical Records (EMR) has become a global standard in the digitalization of health services, which is aimed at increasing the efficiency and quality of medical services. However, the implementation of EMR in Indonesia, especially at RSIA Artha Mahinrus, Medan, faces certain challenges. This research aims to identify and analyze the obstacles that hinder the full adoption of EMR at RSIA Artha Mahinrus and evaluate the efforts made by the hospital to ensure compliance with applicable regulations and provide legal protection for patients. This study raises two main problems: first, what factors hinder the implementation of EMR at RSIA Artha Mahinrus; second, how RSIA Artha Mahinrus maintains legal compliance and provides excellent service while transitioning to the use of EMR. This research uses a normative juridical approach, through analysis of relevant policy and regulatory documents, as well as interviews with stakeholders at RSIA Artha Mahinrus. Secondary data was collected from statutory regulations, scientific journal articles, and internal hospital documentation to analyze and interpret the legal framework governing EMR and its practice in the field. The research results show that technical and administrative obstacles are the main factors influencing the slow implementation of EMR at RSIA Artha Mahinrus. Although not yet fully using EMR, RSIA Artha Mahinrus has carried out various initiatives to meet legal standards and improve medical services, such as developing a patient complaint system, staff training, and collaborating with insurance providers.
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