The Use of Information Technology in Increasing Small Business Productivity
Keywords:
SMEs, Information Technology, CompetitivenessAbstract
Small and Medium Enterprises (SMEs) play an important role in the economic and industrial growth of a country. Almost 90% of the total businesses in the world are contributed by SMEs. In addition, SMEs contribute to the absorption of labor. Empirical studies show that SMEs on an international scale are a source of job creation. The contribution of SMEs to the absorption of labor, both in developed and developing countries, including Indonesia, has a significant role in overcoming the problem of unemployment. In the current era of the global economy, SMEs are required to make changes to increase their competitiveness. One important factor that will determine the competitiveness of SMEs is information technology (IT). The use of IT can increase business transformation through the speed, accuracy and efficiency of exchanging large amounts of information. Case studies in Europe also show that more than 50% of productivity is achieved through investment in IT. SMEs are said to have global competitiveness if they are able to run business operations that are reliable, balanced, and highly dependent.
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